FAQ

Quick Help

Find Answers to Common Questions

What should I seal my Guest Book with once it signed?

We coat with a waxless shellac before we ship. Any oil or water based coating can be applied safely after, but avoid anything that is alcohol based.

Do I need to oil my whiskey wood products?

Cutting boards and items that have a heavy workload should be re-oiled every 2-4 weeks depending on usage.  Other items can benefit from oiling as it prevents excess moisture absorption which can lead to the wood warping.  If you notice the wood does not bead water up, it may be time to re-apply.  We recommend mineral oil to care for you products.

What should I use to treat my Whiskey wood products?

For indoor use simple mineral oil with beeswax is great, inexpensive and easily available.

How should I apply mineral oil?

To re-oil wood furniture, do it in a shaded place or after the sun has set. Oil can dry quickly on the surface when exposed to heat. If you need to sand the furniture, use 150-grit sandpaper and sand in the direction of the grain. Apply the oil with a brush or cloth and let it sit for 15-20 minutes. After 15-20 minutes, wipe away any excess oil with a clean cloth. Let the furniture dry overnight or for at least 24 hours before using it. Re-oil the furniture once a month or when water droplets no longer bead up on the surface. You should also re-oil furniture that is kept indoors, but it is not necessary to do it as often.

How should I store/display my wood product?

Anywhere that is relatively dry, out of direct sunlight, and does not experience big swings in temperature or humidity.  So basically inside a home away from big windows with big sunlight.

Can I keep my whiskey wood products outdoors?

It is not recommended as the change in humidity and temperatures can cause the wood to shift and warp.  Excessive UV rays and direct sunlight can also damage the wood.  If you do keep it outside, keeping it oiled with mineral oil will help it last longer.

How long are your lead times?

No personalization – We try to keep most products in stock so that if there is no personalization required, they usually can ship within 48hs.  During periods of high demand, this could be higher.

Personalization – Lead time can range from 5-7 business days depending on work load.  You can also upgrade this to Next Day or 2-3 day production for an extra fee.

How long does Shipping take?

Ground takes anywhere from 3-5 business days to the continental US, depending on your location.  We also offer expedited and overnight shipping for an extra fee. You can get an estimate of transit times at checkout.

Can you rush an order for me?

Absolutely.  We have 2-3 day and Next Day production options available.  We also offer Expedited and overnight shipping as well.

Can you help with a custom design?

Yes! And all assistance is free. Send us a request by contacting us and we will get back to you with a design ASAP.

Can I send you my own design?

Yes, we can modify most images to work for our applications, just send it over and we can show you a proof.

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